If you’re running a new startup, chances are high that you’ve got a small staff who needs to make the most of their time. Running an agile team is possible, but only if you have the right tools. Without the proper equipment, it’s unlikely that your employees will find success, even if they’re incredibly hard workers.
In order to find this kind of success, you need to empower your team members to work smarter, not harder. Thankfully, technology can help you to achieve these kinds of outcomes. Here are just some of the must-have tech tools to help your business run smoothly.
Manage your team’s goals with OKR software.
OKR software, also known as objectives and key results software, is an incredibly productive way to manage your employees’ time and align their workdays with larger goals. Basically, you set an objective and then clearly define what a successful outcome looks like. Things are presented without a gray area, which allows you to instantly say whether or not achieving an objective produced the desired outcome.
OKRs are used in a wide range of industries, especially in the fast-paced world of software development where it’s important to align goals across departments or teams. The best OKR software has analytics tools that help you chart your successes and better visualize how prioritizing different strategies will ultimately affect different aspects of your business.
Organize your support team.
Providing excellent and consistent customer support is important no matter what business you run. If you rely on customers for income—or if you do a lot of business online—it’s crucial that you’re able to provide a seamless and positive experience to each and every customer who reaches out to you for help. Call center management software is one way to achieve these sorts of results.
Contact center software unifies all of your customer data by integrating with your existing CRM solution in order to provide agents with important info about who’s calling. Just think about having the ability to answer a call knowing what marketing campaigns have been deployed to that customer or how often they’ve shopped with you. Harnessing this kind of data allows you to offer an even more personalized approach to customer service. In turn, this can lead to greater repeat business and even an increase in positive word of mouth.
Invest in sound computing equipment.
If your team is working on outdated computing technologies, it’s hard to stay competitive in any industry. Even though Apple products are generally more expensive than PCs, if you do a lot of graphic design or creative work, it may be worth the splurge. That being said, there are plenty of ways to save on higher-end computers, even if you are buying the latest model loaded with RAM. Look into buying from a certified-refurbished Apple seller and you’ll get a discount on your machine without sacrificing computing power or functionality.
Encourage your employees to stay active.
One way to keep your team members engaged at work is to ensure that they’re managing their stress effectively. Physical activity is a must for helping individuals release stress and burn off steam, and thankfully you can encourage this inside and outside the workplace using technology.
Consider offering pedometers or Fitbit smart watches for your team so that they can monitor their physical activity each day. You can even create a wellness program that encourages your employees to complete different challenges and even offer prizes, all in the name of getting active and helping reduce stress. This all goes to ensure a more connected and focused staff who can help you accomplish your goals and reach new heights.