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What are cloud phone systems?

by Miles Austine
in Tech, Tips and Tricks
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The cloud technology is based on VoIP or voice over internet protocol phone system which is hosted by a third-party service provider. The cloud phone system usually provides higher security and telephony features for instance; auto attendance, conference bridges, and extension dialing, Prior to the cloud phone systems, in a Nutshell. The business telephone systems have been around for an extensive period of time even before the internet. Usually, the phone systems allow a company to have a phone number and extension for its employee. As the phone systems have become VoIP based businesses are now capable of running their own telephone systems by installing the telephony software on a server and by connecting telephone to the service over there IP Network. However, a small or medium-sized business running their own phone system needs IT overhead like buying PRIs or SIP trunk services to connect the telephone system to the public switch telephone Network, security measures, maintenance, and custom configuration.

And in order to improve the IT overhead, the cloud phone systems provider began hosting the phone system for companies to buy over the internet. Telephone system free businesses from the IT overhead and provide a lot more advantages with advanced features.

What are the advantages of Cloud Phone Systems?

 Easy to use

 The cloud phone system provider offers you the administrative portal so that you can make changes such as add a phone number for a new employee and all this can be done through any member of the team with just one or two clicks. This system is a lot more proficient for a business that depends on a particular IT resource for complicated configurations.

 Advanced features and integrations

In order to remain relevant and competitive the cloud phone systems provider focus on getting calling features that can help people to communicate in a work environment. Such as, a hosted telephone system vendor may provide a webphone which you can log into from everywhere you go to integration video CRM for automated log in or a click-to-call application so you are able to make calls just with a click. Selecting the Cloud phone solution for your business can facilitate you in streamlining the process and save the resources of your business.

Low cost 

The biggest advantage of selecting the cloud phone system rather than hosting your own is your reducing the time and money spent on running a telephone system. It is like selecting a hosted email service, for example, Gmail, rather than of creating your own. Not only you are able to skip buying the server to hosted telephone system but you can also skip all the time you spend on configuration, security, and upgrades.

 Scalability and remote working

The cloud phone system allows your telephone system to scale with your company and support your remote employees. Since the Services are hosted over the internet your remote workers can register their own phones from wherever they are. Nowadays more than 4 million people are working remotely on an everyday basis across the country. companies that do not have a hosted phone system instead reimburse the employee mobile and home telephone bills which can add up to a big amount.

Higher security 

It might be hard to believe but VoIP hacking is common if you are not vigilant with your telephone system. In case your system is compromised the VoIP hackers will be able to take control of your phone system to make calls with your money. Therefore, the cloud phone systems providers are always focused on running a secure service so that you don’t have to.

How to select from Cloud Phone Systems

Selecting the right cloud phone system for your business you have to consider the size of your business, your business needs, and your budget. It is also important that you find out if the provider you have opted for is trustworthy. If your business has less than 5 employees then you might want to consider providers that are suitable for small businesses such as VoIP Business.

Why voicemail forwarded is important for a business?

Quick responses to the clients are very important for a business. With the help of this feature, a business will be able to leverage its extended team. Business associates’, clients’ and potential customers’ messages won’t sit in the inbox for long. Actually, they will go to the concerning person immediately.

Can anyone use the voicemail forwarding feature?

Yes, anyone can use this feature. To get this feature for the business, you need to sign up to VoIP business and get further details.

What are the benefits?

Voicemail forwarding enhances efficiency and productivity. The businesses that work with different kinds of people use this feature to deal with maximum individuals in a short time. Voicemail forwarding provides your business with a unique professional look.

Try free signup and know about VoIP monthly plans.

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