Software testing is a vital process that no one should skip. Learn the top four reasons why it is valuable and why you should invest in it today.
In the world of information technology, software testing is an activity to run the software and check whether the actual results coincide with the expected results. Its goal is to guarantee that the software system works well without any hiccups or defects. It includes the execution of the software and its components to evaluate one or more of its properties.
Software testing helps locate and solve errors, bugs, or missing codes in contrast to ideal conditions. You can have it manually done or automated through the use of tools. Most people see software testing as an approach to verify the capability of the applications before its launch.
On most occasions, businesses often overlook software testing. Therefore, the chances of a product or a company to suffer increases as multiple errors happen. Some of these errors may seem unimportant or too little to worry about. But sometimes, it may lead to something dangerous or expensive that it must be taken care of. To appreciate the value of software testing, here are four conditions that show why you should invest.
Value #1 Software Testing Eliminates Further Expenses
Software Testing has many advantages. One of them is its cost-effectivity. By not skipping testing and doing it before your actual project launch, your project can save a lot of money. Software development has various stages. When incorrect codes and bugs are identified in the earlier stages, and you can eliminate the requirement to fix them after the launch. It is the reason why it is crucial to get testing prior to introducing the product to its users.
When checking your software, you need to contact good testers or QA’s who are technically trained and have expertise in the software or project you are developing. Reliable testers or QA’s are a vital investment for any project. It will bring good results by getting the ones out there.
Why? Imagine you installed a banking app. According to the advertisement, this app has one of the least commissions in the market for every transaction made. You proceeded to create an account, yet an error message showed up. Because of this error, not only you, but thousands of users who cannot create an account will cause this bank to lose potentially millions of dollars.
A small glitch in the account creation resulted in lost money because no transactions were made. Users then will leave and even uninstall the app. They will find a similar app that will allow them to create an account, complete their purpose, and send or receive money. Most probably, these potentially recurring customers will never download that banking app again because of one inconvenient encounter they had.
Software testing significantly helps you conserve time and money because the developers and testers can do troubleshooting before more notable problems happen. The costs needed to maintain and support the system are also cheaper. If the software works as it should, no exponential loss occurs to your business cost-wise.
An example of how a software error can cause massive losses happened in May 1996, where a bug made more than $900 million loss for major US banks. Another example is what transpired in an Australian bank in 2017 when a system glitch caused accounts to disappear from the bank’s software system database.
Value #2 Software Testing Promotes Security
Security is one of the most delicate and, nonetheless, essential reasons you need to undergo software testing. There have been reports across the globe wherein personal information has been taken, and hackers utilized it for profit. It is the reason why people prefer trusted software products that they can rely on.
Frequent users of many applications and software always look for trusted products. Anyone will give their personal information with confidence if they know that it will be safe, without the fear of their data being exposed. All want their personal information secured. For instance, all banking information, security details, personal address are vital information that only you must know.
How testing can increase security:
- The user receives a reliable software;
- Preserves user’s personal data protected;
- Instability of free features;
- Difficulties are removed beforehand
For example, a large Asian airline company experienced a crash in April 1994 due to a software bug, which caused errors in their system and endangered the security. Another is a security threat through a bug in an Australian hospital software system. It made an alarm as a cyberattack and took over two weeks to recover and secure all medical records that are logged in their system.
Value #3 Software Testing Improves Product Quality
Everything in the software has to work as you planned it to be to see that your product vision is becoming a reality. Following all product requirements is necessary as it will lead to you what you envision your product to be.
Software, like most IT products, helps users in a lot of ways. Therefore, it must show the value it promises to its users for a great experience. The creation and development of software have multiple processes, including testing.
Software testing checks the smallest feature of the product, including the font alignment of the applications graphics, main functions of the application, menu listing, and many more. Once the testing team pinpoints an error or bug, they can coordinate with the developers to fix it. Testing teams also prefer to utilize test management tools in software testing to ensure proper monitoring, management, and documentation of the testing procedure.
Software testing allows testers to run the software using various scenarios, environments, or situations. Through this approach, they can see if the software will have a glitch in unexpected situations, which can be a crucial quality factor for its actual users.
Another determinant that shows that software is high-quality is its compatibility with various devices, including their operating systems. It should be able to work in high-end brands like Apple, Samsung, etc. and mid devices, such as Oppo, Prestigio, Alcatel, and many more. To ensure that every feature works well, without errors, in these devices, the need for extensive software testing increases.
Good Read: Learn more from this list of top CRM software solutions from CompareCamp.
Value #4 Software Testing Guarantees User Satisfaction
The final goal for all products is to meet the customer’s needs. It will not only increase your brand’s reputations but will also ensure continued support or repeat orders. Ensuring customer satisfaction is possible with a positive software testing outcome.
An error and bug-free software product in this competitive market will allow you to gain clients’ trust and confidence, which can bring about continuous profits in the long run. How? The power of word of mouth accomplishes wonders. When a customer is satisfied with your app, there is a high possibility of recommending it to their friends, relatives, and acquaintances.
However, take note that it works both ways. A dissatisfied customer can always put negative feedback on your product, which can take a toll on the number of potential users. It is because customer trust takes a lot of effort and time to earn. If your software has glitches on various features and only functions at a low percentage, your user will likely uninstall it and look for another app that can fulfill his requirements.
For example, a major European airline had a big software failure that resulted in significant flight cancellations on local flights. According to reports, the company IT team needed about three days to fix the software chaos and put all operations back to normal. Not to forget, this failure costs hundreds of thousand pounds losses for the airline company.
In a saturated market, the initial impression is vital. All it takes is an error, a bug, or a glitch to shoo your customers away. How can you avoid experiencing this situation? Again, it is utilization of software testing.
Conclusion: Software Testing is the Valuable.
Software testing is a fundamental process that every software needs to undergo before releasing it to its users. It is not an optional task as there will be massive adverse effects if you skip this process. If you decide to invest, you can reap multiple benefits. Some of which are:
- Fewer expenses on troubleshooting preventable errors
- Increased security for your business and its users
- Improved product quality
- And, outstanding customer satisfaction
You might initially think that software testing is just another cost. You might not realize that it is a valuable investment until your software experiences glitches and errors, and you start losing your customers and the confidence of your investors. Meet your IT team today. Let them know of your support throughout the creation, development, and testing of your business software. After all, having high-quality software is your primary tool to gain an edge in the competitive market we have today.
Patrick is a software expert who has in-depth experience in various kinds of software schemes. As a hobby, he writes IT articles focused on software testing and its importance to all businesses.