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4 common Types of Managed IT Services

Miles Austine by Miles Austine
July 15, 2021
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Managed IT services are also termed Outsourced IT. It is a third-party service that provides technical support to organizations or businesses. Their level of services includes all basic, consulting, and full outsourcing services depending on the company’s needs. Most businesses cannot create an IT expert team, because they do not have the resources. So they prefer expertise and choose to hire MSPs. MSPs (Managed Services Providers) have highly trained staff, are typically able to do everything, and offer high-level strategic services.

Managed IT services provider handle all IT operations of another organization. Organizations use these services to get rid of risks in the workplace. Your company might be thinking about how to choose the right provider for your IT needs. You should understand the types of services available. The different types of IT managed services are,

1. Cloud-based services:

Cloud services are IT-based services provided over the internet. Businesses utilize cloud-based services to handle infrastructure needs such as computing, data storage for software, operating systems, etc. Consumers utilize cloud-based services to store, share and protect content. MSP provides cloud-based services with numerous benefits such as fast implementation, anywhere access to content, infrastructure investments, and lower facility costs, etc. To improve business workflows, use cloud services. 

The most commonly used cloud services are messaging applications, human resource management, customer relationship management, and so on. Cloud-based services have various attributes such as Virtualization, Multi-tenancy, and Network access.  There are many types of cloud-based services. The most common are:

  • Software-as-a-Service:

 The software runs on a computer accessed over the internet managed by the SAAS (Software-as-a-Service) provider.

  • Infrastructure-as-a-Service:

Security tools, storage, networking, and other elements are provided by the IAAS (Infrastructure-as-a-Service) over the public internet.

  • Platform-as-a-Service: 

The components such as Hardware and Software required to operate cloud-based applications are provided by PAAS (Platform-as-a-Service) through public internet or VPN.

2. Network providers:

Network service providers collect information across multiple venues. The primary customer of the Network Service Provider is Internet Service Provider that sells internet access to businesses and consumers. Without internet access, it is impossible to start a business because mostly all businesses interact with banks and customers through the internet. MSP generally handles all the network tasks. 

The Internet Service Provider has managed internet marketing services and customer service. MSP provides the highest reliability possible with the fastest speeds, delivers connectivity to people whether they are working from home or on-road, more control, and great efficiencies, etc. 

3. IT Infrastructure:

Without a convenient IT Infrastructure, you cannot run your business. The components include in IT Infrastructure are hardware and software that are necessary to deliver IT services within an organization or to the customers. IT Infrastructure refers to these components to proactively manage business IT environments. It offers real-time data exchange and customer satisfaction performance.

 This service is planned to improve communication between hardware and software. Hardware is a physical IT Infrastructure. At a certain level, we need to know what devices we have and what capabilities they have to support IT management. Software is not a physical IT Infrastructure. The software provides instructions to Hardware. 

There are millions of software categorized but there are some we see commonly in businesses such as operating system software, customer relationship management software, and security analytics software. MSP manages all IT-related tasks from troubleshooting to advanced issues. 

4. Managed Bookkeeping and Finance:

Managed IT services providers also provide Bookkeeping services within an IT organization to get rid of cash flow crises. The MSP bookkeeper maintains financial records including sales, investments, loans, and purchases, etc. MSP bookkeeping is completely trustworthy and helps keep your MSP running smoothly. They know how to manage your business obligations, checks your account regularly, review your finances and measure your profits daily.  

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Miles Austine

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