Managed IT can be compared to carsharing: a client receives only benefits from a rented car, without any encumbrances, such as the need to take out insurance, undergo maintenance, pay taxes, and even refuel. Car sharing is a new car ownership model, Managed IT is a new infrastructure ownership model. Of course, both have their limitations, but they are objective and do not detract from the obvious advantages of the service.
Features of Managed IT
Managed IT refers to remote management of the client’s IT infrastructure: server and network equipment, system and special software, and various services. In addition, MSP organizes the interaction between the various contractors of the client, manages IT processes, and provides the up-to-date status of work. Management is possible both as infrastructure in a complex and separately. (That is, a Managed IT provider can be passed even one problematic service.)
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The service implies full-fledged administration on an ongoing basis:
- Choosing the optimal solution,
- Installation and setup,
- Monitoring,
- Scheduled maintenance,
- Support,
- Troubleshooting,
- Modernization.
Managed IT billing is based on a fixed fee, which is paid monthly for the maintenance of a service (or several). At the same time, on the provider side, this service can be managed not by one person, but by a team of specialists. Therefore, the Managed IT customer is not threatened with typical problems with employees – sick leave or sudden vacations.
Who Should Choose Managed IT Services?
IT infrastructure management is a great option for those who want to focus on business without being distracted once again by non-core IT processes. At the same time, these processes become transparent and understandable.
Among the current examples of using the service is Managed IT for small and medium-sized enterprises that do not have a staff of qualified specialists. Customers outsource control of their infrastructure, at the server or software level, to a provider that provides its own cloud or maybe a subtenant of the cloud infrastructure.
In the case of large companies that have a separate IT department, with the help of Managed IT CTO, you can offload your full-time specialists – for example, transfer control of part of the services to the provider, taking over the strategic direction. Or make your own project, instructing the provider to promptly deploy the service and maintain it. Clear and adequate service billing adds transparency to the overall IT budget, costs become more predictable – this is a powerful argument for management. Visit website for IT consulting Services.
Advantages of Managed IT
Expertise
Companies often try to figure out what is more profitable for them – Managed IT or hiring one specialist. But an intelligent CTO understands that the competencies of one or even two engineers are not enough to solve complex problems. Managed IT support can only be provided by a close-knit professional team that interacts with hundreds of clients every day. It constantly masters advanced technologies in order to be competitive and offer customers the best solutions on the market.
High Service Availability and Security
Managed IT providers’ software and hardware resources for monitoring and managing client services are built on the basis of equipment from leading vendors. Computing power is located in secure data centers; communication channels and power are reserved; security also includes protection against hacker attacks. All this allows us to provide the specified availability of services guaranteed by the SLA.
Offload Your Own IT Department
In the event that a Managed IT provider is transferred to a part of the services, the client can optimally distribute the load on his own IT department. Well, or reduce his staff, saving on salaries, social packages, and organizing jobs. Again, the service has clear scalability.
Cost Transparency
The service includes a clear IT spending plan. The client no longer needs to purchase new equipment or hire employees. The provider promptly offers solutions for the modernization of services. In the event that optimization of existing resources is not enough, there is always time to choose the appropriate solution – a new server or an alternative OS. At the same time, the client knows exactly what he will have to pay for next month.
Demand for the Managed IT service is gradually growing. The business has tried different solutions and technologies and is now striving for optimization, transferring IT processes to a management company, and receiving only benefits.
