Scheduling your patients for their first or even next appointment is critical to nursing them back to fitness. As a healthcare provider, it is also critical to you because you need to make sure that you are maximizing your time wisely and efficiently. Here at Providertech, we can help you with a 24/7 self-scheduling software so that you can effectively meet your patient’s demands and flexibly manage your working hours.
With our self-scheduling service, it only takes a few easy steps to fill in your time with patient appointments:
- Since this is a self-scheduling facility, your patients will be the ones to choose the available time slot when they would like to get a consultation. Their first step will be to log on to your website or access a link from a text message you have sent.
- Once they have loaded your upcoming schedule, they’ll be able to choose the available time frame they prefer. A lot of patients might appreciate this because they’ll be able to choose based on the urgency of their concern and based on their own convenience.
- When they have selected their preferred time slot, Providertech will add this filled appointment period smoothly to your practice’s own scheduling system.
- With just a few clicks or taps, your patient’s appointment is now scheduled! Afterwards, they shall receive a confirmation of this appointment that may contain more information via text message.
Benefits of a Self-Scheduling Service
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Less Workload
Some practices may prefer to fill in their schedules by making outgoing phone calls. This often means additional work for some staff to do on top of their other responsibilities. Digitizing the task of scheduling appointments can take this weight off the staff so that they can focus their energy on other duties.
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No More Ignored Calls
Reaching out to patients via phone call might also not be the way to go, as research shows that eight out of ten would not answer a call especially if it comes from an unknown number. This will mean not just one or three phone calls that your staff will have to make.
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More Freedom For Patients
By letting patients choose their appointment schedule on their own time, you make sure that they are making the best decision for themselves. This can greatly decrease the chances of a no-show. Patients will have given the decision more thought by the time that they decide on their preferred appointment slot.
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Less Idle Time
According to a survey, 26 percent of patients who book appointments online choose slots for the same day or the following day. A lot of patients who use self-service appointments are trying to see doctors for an urgent concern. This effectively results in less empty slots on your day schedule and a reduction on no-shows.
It’s time to clear up your phone lines so that you can become more available to other potential client concerns. Please feel free to contact us today so we can schedule a demo for our self-scheduling system.
