Workers cannot perform their job roles to perfection without regularly updating their knowledge and skills in a competitive and ever-evolving corporate environment. The digital age has necessitated constant upskilling of workers to keep up with the new technological advancements and other changes that keep popping up constantly.
The process of training and development of employees has witnessed various changes and new developments throughout the last one and a half years as has been necessitated by the onslaught of the pandemic, resultant lockdowns, and closing down of office spaces.
Remote work allowed businesses to continue providing services to their customers and target more prospects. The shift to remote work culture came with many fundamental changes in work pedagogies, including some monumental ones in the process of training employees to equip them to stay efficient in their job roles. HR departments have had to shift their strategies for designing and implementing employee training programs based on remote work environments.
We will take a closer look at five such impacts on training and development processes because of the pandemic.
Increased demand for personalized learning
Remote training practices have seen employees ask for training modules designed to suit their learning styles and needs. Because of this, it has become vital for HR managers to conduct internal surveys, assessments, and skill gap analyses of the workforce to gauge their strengths, weaknesses, and other requirements.
Personalized training modules based on the results of the said assessments allow trainers to better equip workers according to individual needs and thus, help them become more efficient and productive. Doing away from a single mold for everyone helps individual growth and improves the efficiency of the organization.
Need for better data analytics to provide a foolproof remote training experience
Data analytics of employee data has never been more significant than now. As discussed above, the demand for personalized training has required HR managers to thoroughly compile data on employees, including their work progress.
Data has become a currency in the digital world, and it becomes even more beneficial when it is properly used based on error-free and relevant analysis. Therefore, AI-powered assessment and analytics tools are a must-have for every HR department to empower their data analysis needs.
Adoption of best technology solutions to aid remote training and employee management
Employee management, including their training, in remote work environments depends heavily on software solutions that work on cloud-based technology to help companies deliver payroll services, employee training, performance management to the homes of employees digitally.
Human Capital Management Systems like Paycom Online contain powerful resources for designing interactive training modules, delivering them to the workers, and equipping managers to continuously assess employee performance and progress, in addition, they also provide payroll and compensation services, and other employee management tools. Investing in an efficient and reliable HCM is the need of the hour for businesses.
Opening various communication channels
Effective communication between employees and training managers is a prerequisite for learning and development outcomes in any organization. Communication has become a bit challenging in the wake of the pandemic as employees have started working from home.
Utilizing existing communication channels and making use of the in-built feedback and communication tools in an LMS can ensure that trainers are in constant touch with learners and that all grievances are handled smoothly.
Emphasis on mental health
Remote work has led to a rise in fatigue and stress among workers because of a new work environment and juggling personal stress all at the same time and in the same place. This has prompted companies to take into account the mental health and emotional wellbeing of employees at all times. The move has been welcomed in the corporate world as workers can only stay productive if they are satisfied and happy.
All of these changes need to be accounted for while approaching the learning and development practices in any organization to ensure that it doesn’t stay behind the curve in effectively training its employees.