No Result
View All Result
  • Home
  • Business
  • Marketing
  • Finance
  • Home and Garden
  • Education and Career
  • Fashion and Beauty
  • Health
  • Tech
  • Home
  • Business
  • Marketing
  • Finance
  • Home and Garden
  • Education and Career
  • Fashion and Beauty
  • Health
  • Tech
No Result
View All Result
No Result
View All Result
Home Business

Common Mistakes That Cost Small Businesses Clients

Wilfred Shah by Wilfred Shah
April 21, 2021
in Business
0
0
SHARES
79
VIEWS
Share on FacebookShare on Twitter

No matter how talented a team you have in place, no small business can stay afloat without a steady stream of clients. With the well-being of many businesses largely dependent on repeat clients, it’s in every enterprise’s best interest to keep patrons satisfied. Unfortunately, a fair number of small businesses drive away clients without even realizing it. In addition to a short-term financial setback, the loss of a client can also generate negative word of mouth – particularly if the client in question is a person of influence. Small business owners looking to prioritize client retention would do well to avoid the following blunders.

Missed Deadlines

Although completing work by an agreed-upon date may seem like a no-brainer, a surprising number of small businesses consistently struggle to meet client deadlines. Needless to say, most clients are unlikely to be amenable to work that’s submitted late, and you’d be hard-pressed to find patrons who are willing to recommend you or give you repeat business in the wake of a missed deadline. In fairness, it isn’t terribly usual for deadlines to be amended as certain projects evolve in scope and ambition. However, in instances like these, it behooves small businesses to keep clients in the know every step of the way, as this ensures that an expanded schedule doesn’t come as a surprise to them.

To help prevent missed deadlines from becoming a regular occurrence, don’t agree to complete projects on timelines you know your staff can’t handle. When trying to win over new clients, you may be tempted to commit to untenable deadlines. While doing so may benefit you in the short term, it will ultimately make your business look bad and draw client ire when those impossible deadlines aren’t met.

Poor Communication

It’s vitally important for your enterprise and its clients to remain on the same page throughout the completion of projects. If there’s little or no communication while a project is underway, don’t be surprised if a client is thoroughly displeased with the results. Additionally, just because a client isn’t contacting you doesn’t mean you shouldn’t be reaching out to them. In some instances, a lack of communication may lead a client to believe that you’ve got everything covered and therefore don’t require any additional guidance. Unfortunately, a fear of appearing unprofessional prompts certain businesses to avoid reaching out to clients when they require assistance or clarification. While some clients may find this slightly cumbersome, they’re liable to be far more inconvenienced by results that don’t meet their expectations.

In the interest of avoiding communication snafus, make a point of communicating with clients on a regular basis. Use these opportunities to provide them with project updates and ask any relevant questions. Furthermore, encourage clients to reach out to you whenever they have any questions or need to amend project details.

Lack of Appreciation

Regular clients are the lifeblood of any small business. That being the case, you’d be wise to show them appreciation at every opportunity. The more valued a client feels, the more liable they are to feel personally invested in the continued success of your enterprise. As such, you should take care to be as courteous and magnanimous as possible in any and all client interactions. Additionally, you can show regular clients how much you appreciate their patronage by providing discounted rates to repeat customers.

Providing clients with little tokens of gratitude is another great way to show your appreciation. For example, giving them promotional products that bear your brand’s logo can effectively provide your enterprise with free advertising. For best results, make sure these items are things that your clients will find of practical use, like engraved pens, tote bags, water bottles and clothing.

You’d be hard-pressed to find a small business that’s able to muddle through without regular clients. Since every first-time customer has the potential to become a repeat patron, your enterprise would be well-served by going the extra mile for every client who darkens your doorstep. As you’ll quickly discover, no client is expendable, and it’s important for this to be understood by every member of your staff. If keeping clients coming back is among your business’s foremost priorities, take care to steer clear of the mistakes discussed above.

Previous Post

What to Look for in a Used Street Glide for Sale QLD Bike

Next Post

How to start business with no experience?

Wilfred Shah

Wilfred Shah

Senior Editor

Next Post
How to start business with no experience?

How to start business with no experience?

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recommended

What you should do if you lose your data from your hard drive on your laptop

What you should do if you lose your data from your hard drive on your laptop

14 hours ago
How Can Biology Experiments Help Students Grow into Young Scientists?

How Can Biology Experiments Help Students Grow into Young Scientists?

14 hours ago
What is the Recommended Packaging for Dried Fruits?

What is the Recommended Packaging for Dried Fruits?

14 hours ago
Health Benefits of Installing an HVAC System

Health Benefits of Installing an HVAC System

14 hours ago
Learn Proper E-Waste Management To Keep Your Data Safe

Learn Proper E-Waste Management To Keep Your Data Safe

17 hours ago
Save time with product inspection

Save time with product inspection

17 hours ago
Prestige Botanique- A Meticulously Exquisitely Planned 3 BHK Apartment

Prestige Botanique- A Meticulously Exquisitely Planned 3 BHK Apartment

2 weeks ago
Differences Between a Duplex and a Townhouse

Differences Between a Duplex and a Townhouse

2 weeks ago

Get Blogo is a web magazine platform. Our aim is to provide trending information. So that, our readers get benefited from this website. Our team is here to provide the latest news and information on different topics.

Category

  • Animals
  • Apps & Software
  • Automotive
  • Biography
  • Business
  • Celebrity
  • Education and Career
  • Electronic & Gadgets
  • Entertainment
  • Fashion and Beauty
  • Finance
  • Fitness
  • Food and Recipes
  • Gaming
  • Health
  • Home and Garden
  • Jobs and Services
  • Law
  • Lifestyle
  • Love and Relationship
  • Marketing
  • Miscellaneous
  • News & Politics
  • Nursing
  • Outdoor
  • Parents and Children
  • Politics
  • Real Estate
  • Social Media
  • Sports
  • Tech
  • Tips and Tricks
  • Travel
  • TV Shows
  • Writing
Plugin Install : Widget Tab Post needs JNews - View Counter to be installed
  • Trending
  • Comments
  • Latest
Drew Pritchard Wikipedia – Wife, Divorce and Antique

Drew Pritchard Wikipedia – Wife, Divorce and Antique

January 1, 2020
Catherine Southon Wikipedia, Cancer, Husband and Children

Catherine Southon Wikipedia, Cancer, Husband and Children

December 28, 2019
Catherine Southon Wikipedia, Cancer, Husband and Children

Catherine Southon Wikipedia, Cancer, Husband and Children

0
Drew Pritchard Wikipedia – Wife, Divorce and Antique

Drew Pritchard Wikipedia – Wife, Divorce and Antique

0
What you should do if you lose your data from your hard drive on your laptop

What you should do if you lose your data from your hard drive on your laptop

June 29, 2022
How Can Biology Experiments Help Students Grow into Young Scientists?

How Can Biology Experiments Help Students Grow into Young Scientists?

June 29, 2022
  • About
  • Team
  • Privacy Policy
  • Editorial Policy
  • Terms & Conditions
  • Contact

Copyright © 2020, Get Blogo

No Result
View All Result
  • About
  • Contact Us
  • Disclaimer
  • Editorial Policy
  • Get Blogo – Web Magazine
  • Home 4
  • Home 5
  • Privacy Policy
  • Team
  • Terms And Conditions

Copyright © 2020, Get Blogo